How to be an Effective 86 Year Old!

Standard

THIS IS GREAT.  I BELIEVE IT SHOULD BE MANDATORY READING FOR ALL BUSINESSES INTERACTING WITH CLIENTS.

This 86-year old lady’s letter to bank shown below, is an actual letter that was sent to a bank by an 86 year old woman. The bank manager thought it amusing enough to have it published in the New York Times.

Dear Sir:
I am writing to thank you for bouncing my check with which I endeavored to pay my plumber last month.  By my calculations, three nanoseconds must have elapsed between his presenting the check and the arrival in my account of the funds needed to honor it.  I refer, of course, to the automatic monthly deposit of my entire pension, an arrangement which, I admit, has been in place for only eight years.  You are to be commended for seizing that brief window of opportunity, and also for debiting my account $30 by way of penalty for the inconvenience caused to your bank.  My thankfulness springs from the manner in which this incident has caused me to rethink my errant financial ways.
I noticed that whereas I personally answer your telephone calls and letters, but when I try to contact you, I am confronted by the impersonal, overcharging, pre-recorded, faceless entity which your bank has become.  From now on, I, like you, choose only to deal with a flesh-and-blood person.  My mortgage and loan repayments will therefore and hereafter no longer be automatic, but will arrive at your bank, by check, addressed personally and confidentially to an employee at your bank whom you must nominate.
Be aware that it is an offense under the Postal Act for any other person to open such an envelope. Please find attached an Application Contact which I require your chosen employee to complete.  I am sorry it runs to eight pages, but in order that I know as much about him or her as your bank knows about me, there is no alternative.  Please note that all copies of his or her medical history must be countersigned by a Notary Public, and the mandatory details of his/her financial situation (income, debts, assets and liabilities) must be accompanied by documented proof.
In due course, at MY convenience, I will issue your employee with a PIN number which he/she must quote in dealings with me.  I regret that it cannot be shorter than 28 digits but, again, I have modeled it on the number of button presses required of me to access my account balance on your phone bank service. As they say, imitation is the sincerest form of flattery.
Let me level the playing field even further.  When you call me, press buttons as follows:
IMMEDIATELY AFTER DIALING, PRESS THE STAR (*) BUTTON FOR ENGLISH
#1. To make an appointment to see me
#2. To query a missing payment.
# 3. To transfer the call to my living room in case I am there.
# 4. To transfer the call to my bedroom in case I am sleeping
# 5. To transfer the call to my toilet in case I am attending to nature.
# 6. To transfer the call to my mobile phone if I am not at home
#7. To leave a message on my computer, a password to access my computer is required. Password will be communicated to you at a later date to that Authorized Contact mentioned earlier.
# 8. To return to the main menu and to listen to options 1 through 7.
# 9. To make a general complaint or inquiry.  The contact will then be put on hold, pending the attention of my automated answering service.
# 10. This is a second reminder to press* for English. While this may, on occasion, involve a lengthy wait, uplifting music will play for the duration of the call regrettably, but again following your example, I must also levy an establishment fee to cover the setting up of this new arrangement. May I wish you a happy, if ever so slightly less prosperous New Year?
Your Humble Client,

(Remember: This was written by an 86 year old woman)

‘YA JUST GOTTA LOVE  US SENIORS !!!!!’

And remember; Don’t make old ladies mad. We don’t like being old in the first place, so it doesn’t take much to set us off.

Advertisements

About turtlemom3

Early 70’s Orthodox Christian, wife, mother, grandmother, nurse with PhD, disabled. Have wonderful service dog - Warrior! Married to the Ol’ Curmudgeon - and I’m pretty doggone happy about that! Interests: Orthodox Christianity; reading; service dogs; computers, woodworking Greatest Life Experiences: Converting to Orthodoxy, Caving in Idaho, Attending Russian Orthodox Choir Conference (Oh! that music!). Favorite Things Back in High School: Reading; classical music - nerdy things. Favorite Things Back in College: Reading; classical music - nerdy things Favorite Things to do Now: Reading; classical music, computer stuff, surfing the internet - nerdy things - no real change! Favorite TV Programs: Anything about Sci-fi or forensics - or both? Favorite Movies: The Chosen; Ostrov; 84 Charing Cross Rd; Air Force One; Becket; Indiana Jones; Star Wars; Favorite Music: Russian Orthodox (Christian) chant; Bach; Mozart's Magic Flute Favorite Quote: The body is a slave, the soul a sovereign, and therefore it is due to Divine mercy when the body is worn out by illness: for thereby the passions are weakened, and a man comes to himself; indeed, bodily illness itself is sometimes caused by the passions.”~*~ St. Seraphim of Sarov, Spiritual Instructions Favorite Authors: Robert Heinlein; Mercedes Lackey; Anne MacCaffrey, Fr. Steven Ritter, Sarah Elizabeth Cowrie, St. Nikolai Velimirovic - among many others

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s